Amazon’s Echo gadgets are easy to use, and one of the nifty features is that they automatically update whenever new software becomes available, so you’re always using the latest version with all the features and New security updates.
You can check which version of your Echo is running by opening the Alexa app on your phone (or by visiting alexa.amazon.com in your web browser). If you have an Echo Show, you can swipe down from the top of the screen, tap Settings, then tap Device Preferences and Check for Software Updates.
In the Alexa app, tap the three horizontal lines in the top left corner (or swipe right), then tap Settings > Device Settings.
Tap the Echo you want to test and scroll to the bottom. Tap About and you will see the Device Software Version listed.
Unfortunately, it doesn’t tell you if it’s the latest version, but you can check the count based on Amazon’s listing for each Echo model. That is for the UK. If you are in the US, check out this page.
How to force your Echo to update
If you’re expecting a new feature from a software update, usually your Echo will automatically download and install the update overnight.
But you can force the update by pressing the microphone mute button. The light ring will turn red (it’s a red line on the Echo Show’s screen) and the Mute button will also glow red.
Now, it’s just a case of waiting. After a few minutes, assuming a newer version is available, your Echo will notify that it needs an update and will reboot once it’s done.
This can take a few minutes to an hour, so leave the microphone muted and wait.
When it restarts, you can test the application again, where you will see the changed software version.
An alternative method that has worked for some people is to unplug the mains power, wait a few seconds, and then plug it back in. Press the Mute button, and when the Echo reconnects to Wi-Fi, it will detect the new software, announce that it will install it, and reboot.
Here are some great tips and tricks for your Echo, as well as 100 fun things to say to Alexa.
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