Waiting for someone to reply to an important email can be an frustrating experience. The reason for the lack of correspondence may be because they are busy, avoid replying or do not receive it at all. So how can you tell if the person in question actually saw your message or not? Well, if you are prepared to put in a little effort it can happen. Here’s how to do it.
Use read receipts
The traditional way to see if someone has opened any email is to use the Read Receipts feature. This is automatically triggered when the recipient accesses the message, prompting them to agree to Send you a Read Receipt. Of course, they can refuse this request, which kind of beats the point.
This is not what used to be, with email security now tighter than ever, it is not uncommon for Read Receipts to be identified as potential malware and therefore protected by scanners. email password removed.
Another complication is that many email services don’t actually offer this feature. Gmail currently has no way to use Read Receipts unless you use a third-party option that is usually related to subscriptions. Plus, we noticed that our version of Outlook for Mac also has this feature disabled while most popular email clients on Android and iOS don’t even have this option.
If you’re using Outlook on a Windows PC, you’re in luck. To set up Read Receipts, you need to first launch the app, compose a new email, then click Option along the top of the message window.
Here you will see two tick boxes: Request a delivery receipt and Request a read receipt. Tick the following and send an email. If all goes well, you will receive a notification that your notification has been opened.
In our tests, this was not simple at all. Some email addresses only filter Read Receipt requests entirely, while a private Gmail account pops up a scary warning message to the recipient. So it looks like this old method is complete these days.
Use a third-party Gmail extension
Standard Gmail accounts don’t support email tracking, as these are reserved for work and school editions, but you can use an extension to emulate this feature.
Mailtrack is one such extension and the free tier allows for unlimited tracking. To add Android compatibility and other advanced features, you’ll need to upgrade to the Pro tier, which starts at $4.99 (about £4) per month.
To install Mailtrack, open Gmail on your PC and click Setting icon in the top right corner. From the drop-down menu, select Get add-ons then search in store for Mailtrack. Once you have completed the various arrangements and the application is installed, you are ready to run the test.
Create a new email and you will notice that there are now two green arrows below it To send button. Click on these and you will open the Mail Path settings. Make sure it’s turned on, then close it, complete your email as usual and click To send.
If everything went well and it did during our testing, you’ll receive an email as soon as the recipient opens your message, with the bonus that they can’t opt out of sending the notification.
The free version of Mailtrack adds a signature to your messages so that person knows that you’re using the service. However, this can be eliminated if you switch to the Pro level.
Use a tracking service
If your needs are for your business, there are several email service providers that allow you to share messages internally via Outlook or Gmail. They come with many features, such as newsletter generation and the like, but also powerful email tracking reports so you can see when your employees or colleagues are opening messages.
Two of the most popular are Bananatag and ContactMonkey, both of which offer a range of prices depending on the number of features included in the plan.
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