How To Recall An Email In Outlook

If you accidentally hit the send button in Outlook, only to immediately realize that you’ve made a big mistake, the situation may not be quite as dire as you think.

Outlook has email callback capabilities so no one needs to know that your mistake or mistake has ever been delivered to their inbox.

Unfortunately, this possibility is very limited.

The conditions for calling back an email are very specific, so this isn’t necessarily the magic bullet you might have hoped for.

It only works with emails sent from Microsoft Exchange or Microsoft 365 account, with recipients also using one of those services.

Annoyingly, it’s only available on the desktop version of Outlook, not the web-based version, and the email must be unread and in the recipient’s inbox, not some filtered or public folder.

So if you email someone with Gmail you can’t get it back. The same is true if someone has opened it or has set their email client to automatically filter incoming emails into subfolders.

If you’re lucky and your message meets these criteria, here’s how to prevent the person in question from being able to read it.

Where is the recall email setting in Outlook?

Getting your email back is pretty straightforward, although the option is hard to find. First, in the Outlook app, go to Sent Items and double-click the message you want to call back so it opens in its own window. In the top right corner, you will see a down arrow to the right of the three dots icon that you need to select. Older versions of Outlook won’t have this option, so just move on to the next step.

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This opens a larger toolbar with more options, one of which is Move section. Click here and you will see Act icon appears. Select it and you will see two commands: Repeat this message and Resend this message.

How to call back an email in Outlook: Callback a message

Option Repeat this message opens a dialog box that gives you the option to delete the message from the recipient’s inbox or let you send a message that will replace it.

How to call back an email in Outlook: Choose between options

Pick the one you want, click OK, and hopefully you’ll be able to avoid confusion or worse.

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