How to Fix a Laptop Keyboard

The keyboard is probably the area where you interact with the laptop the most, making it extremely frustrating when you have problems.

If your keyboard is extremely slow to respond, or one or more keys stop working at all, then this is the article for you.

Step 1: Find the cause of the problem

Determining if it’s the computer’s hardware or software that’s causing the problem is crucial to finding a solution.

The best way to do this is to enter the BIOS (or UEFI) on your device. Most Windows devices provide a shortcut to get there, usually consisting of the ‘Delete’ and ‘Esc’ keys. The exact combination varies by manufacturer, so you should look it up unless you’re willing to trial and error.

If you are able to access the BIOS without any problems, it may be a software based problem and the following tips should help. That’s because the BIOS is separate from the rest of the operating system, so it won’t suffer from the same problems as Windows 10.

Just make sure to exit without saving before proceeding to the next steps.

If you need to access the BIOS for any other reason, but don’t have access to the keyboard, there is another way. Go to Settings > Update & security > Recovery and click ‘Reboot Now’ under the ‘Advanced Startup’ subhead.

When your device reboots, you’ll see a menu that looks different from what you normally see. From here, click Advanced Options > UEFI Firmware Settings > Restart.

Related: How to Update Your BIOS

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Step 2: Restart your PC

Yes, the classic ‘turn off and back on your computer’ way can be effective in solving software based keyboard problems.

If you followed Step 1, you should be done with this, but there’s no harm in trying to restart the native standard.

If you don’t already know, the easiest way to access this is to open the Start Menu, click on the power icon (above the Windows logo) and select ‘Restart’.

Step 3: Update or reinstall the keyboard driver

A driver is a piece of software that allows specific hardware to communicate with your computer properly.

Assuming you’re using your laptop’s built-in keyboard, these are usually updated automatically, but sometimes things can go wrong. Here’s how to update or uninstall the driver.

  1. Open Device Manager, by searching on the taskbar and clicking on the first option. You should now see a list of all the devices connected to your laptop
  2. Expand the ‘Keyboard’ section and find the device named ‘HID Keyboard Device’ or similar device
  3. Right click and select ‘Update driver’ and it will check to make sure you have the latest version
  4. From the same menu you can also ‘Uninstall device’. Don’t worry, just restart your laptop after confirming and the driver will be automatically reinstalled

Step 4: Change keyboard settings

Some of the settings on your keyboard are often useful but can cause problems if they misbehave. Here’s how to turn them off:

  1. Type ‘Control Panel’ in the search bar in the taskbar and select the first option
  2. In the window that opens, search for ‘keyboard’ in the top left corner and press enter
  3. Click on the first option where you can adjust the repetition and blinking speed of the character
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Filter keys can also cause problems:

  1. Open Settings > Ease of Access and select ‘Keyboard’ by scrolling down in the left pane
  2. Scroll down until you see the option for ‘Filter Keys’
  3. If this feature is enabled, click the switch to turn it off and press OK to confirm

Your keyboard layout can also cause problems, so make sure it’s set up correctly:

  1. Open Settings > Time & Language and navigate to the ‘Language’ tab on the left side of the window
  2. Under the ‘Preferred Language’ subhead, click on the area indicated in red below and select ‘Options’
  3. Make sure it’s set to your preferred language and that the regular QWERTY layout is selected.

Step 5: Clean the keyboard thoroughly

Most people regularly eat while using their laptops at home, which can easily get debris and other food stuck between the keys. Here are the steps you need to take:

  1. Make sure your laptop is completely turned off
  2. Turn the device upside down and shake it well, which may be enough to dislodge some of the more obvious debris
  3. Get a can of compressed air (there are plenty of options on Amazon) and clean between keys quickly
  4. If you suspect there are some spills or problems directly under the lock cap, you can remove and replace them without too much hassle.

Step 6: Consult physical technical support

If all else fails, sorting out problems with your keyboard can be the job of a professional.

Currys PC World offers excellent repair services, with prices starting from £60+ parts. However, it is currently unavailable due to the coronavirus pandemic.

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That means you’ll have to look elsewhere if your problem is urgent. Some local services will start working again, while you can also post your laptop for repair. SimplyFixIt is a great choice, while many of the top laptop manufacturers offer mail-in repairs.

Here you have it! Hopefully these solutions have helped you fix your annoying keyboard problems.

Here’s how to fix your keyboard in Windows 10, and we also have a guide on how to fix a stuck laptop pointer.

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Posts “How to Fix a Laptop Keyboard” posted by on 2020-07-16 11:55:00. Thank you for reading the article at

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