How to Cancel Amazon Prime in 2021: On Desktop & App

There are many benefits to signing up for Amazon Prime, and thousands of new customers sign up to take advantage of events like Prime Day, which runs from June 21 to 22 this year.

Among other things, Amazon Prime offers free shipping, but if you forget to cancel before the trial period ends, you’ll be charged £7.99 / US$12.99 per month. Here’s what to do if you want to cancel your Prime subscription or just keep Prime Video.

How to cancel Prime on mobile

Open the Amazon Shopping app and click the hamburger menu icon in the bottom right. Click Your account afterward Main Membership.

How to cancel Amazon Prime

Next, click Manage memberships And after that End of membership. Amazon will try to entice you to stay, but scroll to the bottom of the page.

How to cancel Amazon Prime

At the bottom of the page, click the option I don’t want my benefitwill confirm the cancellation.

How to cancel Amazon Prime

How to cancel Prime on desktop

Sign in to Amazon and Hover Accounts & Lists and click Your account.

Cancel Amazon Prime

Click on ‘Prime – View benefits and payment settings

Desktop cancels Amazon Prime

Click Manage memberships.

Main abort desktop

Click End of membership

Desktop cancels Amazon Prime

  • Amazon will try to tempt you to continue as a member, but if you’re sure you want to cancel, click ‘I don’t want my benefits’ at the bottom, center of the page.

Desktop cancels Amazon Prime

If you paid for Prime but didn’t use any of its benefits, you can request a refund.

How to check if you are subscribed to Amazon Prime

You might think you haven’t signed up for Prime, but Amazon’s approach means it may have crossed your mind. A lot of unwitting Amazon Prime customers have complained that they didn’t know they were subscribed and were charged.

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First, check your credit card or bank statement to see if Amazon charged you $79 / $119 for an annual Prime membership or $7.99 / $12.99 per month (if you signed up for a monthly plan).

You can also check if you have an Amazon Prime account by logging into your Account on the Amazon website. Click on your Prime manager settings as above. The next page will tell you whether you’ve signed up for the service. If so, you can cancel your membership there and then.

When you sign up for Amazon Prime, your membership automatically renews each year. You can turn off this automatic renewal at any time – even during the free trial period.

How to change your Amazon Prime membership to Prime Video

You can also cancel Prime and continue with Prime Video.

Previously, Amazon would let you adjust this directly in your Prime Membership management settings (as shown below), but now the only way is to cancel your Prime account and then then subscribing to Prime Video separately costs £5.99 / $8.99 per month.

Amazon Prime Don't Continue 2

To subscribe to Prime Video alone, go to the Prime Subscriptions page and click ‘See more plans’ under the ‘Start your 30-day free trial’ button.

Cancel Prime - Keep Prime Video Only

Select Prime Video from the options to continue.

Select main video

How to Get Cashback on Amazon Prime

Premium members who haven’t ordered Amazon Prime are eligible for a full refund. When you cancel your paid Prime membership, you may automatically receive a refund.

You can also apply for a refund by visiting: (US link here) and making your request by phone, email or online chat.

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We also have a handy guide on how to cancel your phone contract that you might like.

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Posts “How to Cancel Amazon Prime in 2021: On Desktop & App” posted by on 2021-06-17 16:02:00. Thank you for reading the article at

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